Why Hire me:

Seeking a professional home where I can build a career! Not a desk jockey, I enjoy hands on management!

Professional profile:  http://www.linkedin.com/in/thomasfdrake

Experienced Relationship Builder!  Customer Service – Sales and Marketing!


Grew sales 20% , Turned around a failing branch by finding savings and increasing revenue! Account Management. Product Marketing. Direct to Retail. Promotions. Responsible for selling and leading teams. Worked with owners, managers.


Oversaw employees & independent contractors/business owners, as well as 3rd party vendors; Established delivery footprint, maintained schedules, audited and dispatched routes.


Reduced complaints 10% and lowered employee turnover!  Implemented standards, resolved escalated calls, increased client retention.


  • Hired, coached diverse teams: FT & PT, employee – contracted, inside & field positions.
  • Utilize communication skills to build relationships at all levels (internal, external).
  • Multi-task and problem solve; Adept at learning company programs/equipment.
  • Increased business 20% and reduced complaints 10% via customer service focus.
  • Work schedule as required: early mornings, weekends as well as on call availability.

= Adaptive and rising to the challenge of every position hired for; rewarded with more, expanded responsibilities every time! =

Selling off the remnants of my start up business venture here, seeking Full Time position.


  1. Great website, Tom!

    Love, Doug

  2. Hello Thom is a Great worker, I will hire him again. Dave

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